Terms & Conditions

A £20 deposit secures all bookings and sessions will not be booked without a deposit.


A minimum of 48hrs notice is required if you wish to reschedule for any reason. Be aware that a request to cancel or reschedule within the 48hr period will result in a loss of deposit to cover session planning and administration.


If you have paid in full upfront & wish to cancel/reschedule within 48 hours of your booking we will deduct the minimum deposit of £20 and the remainder will be carried over to your next lesson, or refunded to you.


If you cancel or reschedule for any reason with less than 24hrs notice, the full lesson fee will be charged. If you do not attend your lesson for any reason without prior notice, the full fee is charged.


Your deposit secures your lesson appointment. Any remaining balance is to be paid at least 48hrs before your session.



Monthly subscriptions are non refundable and have a minimum two month term.



Prepaid sessions must be used within 3mths. Gift vouchers have a 12 month duration from the time of purchase.


Assessments are required prior to technical coaching. You may book performance coaching without assessment.


Recordings are not to be made of the session, without prior permission.


Sessions are at your own risk – changes in voice quality should be reported to your G.P.